AI for dental practices that protects patient data.
Answer every call, verify benefits, and keep recall moving without adding front-desk headcount, and without sending patient information through tools that were never meant to hold it.
Truvaldi builds HIPAA-aware AI receptionists, text-back, eligibility automation, and intake for dental practices, with security review led by a CISSP-certified practitioner.
Where dental practices lose patients and time.
Calls go to voicemail while the team is chairside
Hygienists and assistants are with patients, and the front desk is on another call. A new-patient inquiry that reaches voicemail often calls the next practice on the list.
Insurance verification eats the morning
Benefits checks, frequency limits, and waiting periods are repetitive, rule-based work that staff re-key into the practice system for every appointment.
Recall and reactivation fall behind
Overdue hygiene recalls, unscheduled treatment plans, and no-shows depend on someone having time to follow up. Most weeks, nobody does.
Generic AI tools are a privacy risk
Pasting patient details into a consumer chatbot or using a messaging tool with no Business Associate Agreement puts the practice on the wrong side of HIPAA.
AI systems for the front desk and the chair.
Each piece can be deployed on its own or as one system. Everything that touches patient data is built inside a HIPAA-aware boundary.
HIPAA-aware AI receptionist
Answers calls and web chats after hours and during busy periods, answers common questions about services and insurance, and books or routes new-patient requests to your front desk, inside a BAA-covered boundary.
Missed-call text-back
Sends a short, generic text with a scheduling link to anyone who called and could not reach you, with TCPA-aware opt-out handling and no health details in the message.
Insurance eligibility automation
Automates routine benefit and eligibility checks and writes the result back to your system, routing exceptions to staff. Built with minimum-necessary data and audit logging.
Recall and treatment-plan follow-up
Reminder and reactivation workflows that run on your schedule data, with consent and opt-out tracking, and with a person reviewing anything beyond routine reminders.
New-patient intake and consent
Digital forms, HIPAA acknowledgments, and consent capture that feed your practice management system, timestamped and logged.
Website, SEO, and content that fit the rules
A fast, accessible practice website with proper local and dental schema, plus clinician-reviewable content that avoids unverifiable claims.
Security-first, and honest about what AI can do.
Co-founder Elija Fayz holds the CISSP. Security and privacy are designed in before launch, not added after.
Anything that touches patient data runs inside a defined compliance boundary with signed BAAs, least-privilege access, and an audit trail.
We scope integrations around the practice management system you already use, so staff are not asked to switch tools. Compatibility is confirmed during the audit.
No fabricated reviews, citations, or outcome promises. Content is built to be checked by the dentist whose name is on it.
Proven results across the Valley
Real numbers from production Truvaldi builds — not projections.
AI for dental practices: common questions.
Are dental practices covered by HIPAA?
Yes. A dental practice that transmits health information electronically in connection with standard transactions, such as insurance claims or eligibility checks, is a covered entity. That means the Privacy, Security, and Breach Notification Rules apply to the practice and to the vendors that handle patient data for it.
Can an AI receptionist be used in a dental office?
Yes, with the right setup. The vendor should sign a Business Associate Agreement covering the exact product, the system should collect only the information it needs, and anything clinical should go to a person. We build these inside a BAA-covered boundary.
Will it work with our practice management software?
It depends on the system and what it exposes. During the audit we confirm which integrations are possible with your software before scoping any build, so there are no surprises.
Is automated recall texting allowed?
Appointment reminders and recall messages are common, but they are regulated messaging. You need to handle consent and opt-outs correctly under the TCPA and carrier rules, and keep health details out of the message. Our guide to missed-call text-back rules explains the main points.
What does it cost?
Every engagement starts with an audit. Single AI tool builds start at $1,500, website plus AI tool packages range from $5,000 to $15,000, and fixed-price HIPAA Security Risk Assessments start at $3,500.
Do you serve practices outside Arizona?
Yes. We are Phoenix-based and work remotely with practices across the United States.
Start with an AI Growth Audit.
We map where calls, benefits checks, and recall are costing you time, and give you a written roadmap, no obligation.