An AI that knows your business as well as you do.
Custom-trained AI systems built on your services, FAQs, SOPs, pricing, and policies. For customer-facing deployment, internal staff use, or both.
Generic chatbots pull from generic data and give generic answers. Your customers can tell. A Truvaldi knowledge base is trained exclusively on your business — your service menu, your pricing tiers, your intake process, your competitive advantages. The result is an AI that sounds like your best employee, available around the clock.
What we build
Customer-Facing Knowledge Bases
AI assistants embedded on your website that answer customer questions instantly — trained on your services, pricing, FAQs, and policies. Prospects get accurate answers 24/7 without calling your front desk.
Internal Staff Knowledge Bases
AI-powered reference systems for your team. New hires ask questions and get accurate answers instantly. No more digging through binders, Slack threads, or asking the one person who knows.
Sales Enablement Systems
AI trained on your case studies, competitive positioning, objection handling, and pricing models. Your sales team gets instant access to the right talking points for every prospect conversation.
Clinical & Compliance References
For healthcare and regulated industries — AI systems trained on clinical protocols, compliance requirements, formularies, and evidence-based guidelines. Always current, always accurate.
How we build your knowledge base
Source Audit
We inventory every document, page, SOP, FAQ, and tribal knowledge source in your business. If it is not written down yet, we interview your team and document it.
Structure & Train
We organize your knowledge into structured, queryable formats and train a custom AI model on your specific content. No generic responses — only your business, your language, your policies.
Deploy & Embed
The knowledge base is deployed as an AI assistant — either embedded on your website for customers, integrated into internal tools for staff, or both. Accessible via chat, search, or API.
Maintain & Expand
As your business evolves, we update the knowledge base. New services, updated pricing, policy changes, seasonal promotions — the AI stays current without your team managing it.
How this differs from ChatGPT or a generic chatbot
Trained on your data only. No hallucinations from generic internet content. If the AI does not know the answer from your documents, it says so.
Branded and embedded. It lives on your website or in your internal tools — not in a third-party chat window. Your branding, your domain, your experience.
Maintained by us. When your services change, we update the knowledge base. You do not need an AI team or a prompt engineer on staff.
Measurable. Every interaction is logged. You can see what customers are asking, what they are not finding, and where your content has gaps.
Where knowledge bases create the most value
Complex service menus
Businesses with 20+ services where customers struggle to find the right one. The AI guides them to the right service based on their needs.
High-volume intake
Front desks drowning in repetitive questions. The AI handles the first 80% — pricing, availability, preparation instructions, insurance questions — so your team handles what matters.
Staff onboarding
Industries with high turnover or complex training requirements. New hires ask the AI instead of interrupting senior staff. Productivity in days, not months.
Give your business a brain that never forgets.
Tell us what your customers and staff ask most, and we will build a knowledge base that answers instantly. Custom AI knowledge bases start at $3,000.